Refund & Return
14-DAY RETURNS & 100% QUALITY GUARANTEE POLICY
100% Satisfaction Guarantee
We stand by our products with a 100% satisfaction guarantee!
The quality and craftsmanship are of the highest caliber you will ever find, and we guarantee the value of our products. We have an impeccable high reputation for selling the highest quality replicas on the net.
All of our merchandise comes with a MONEY BACK GUARANTEE!
Returns and Exchange Policy
Key Timeframes
- You have 14 days from the time of receipt to notify us of any issues with your merchandise.
- All items must be returned to China within 20 days of receipt in order for a refund or replacement to be issued.
⛔ Condition Requirements
- Items must be in new, unused condition with all tags and original packaging.
- No item will be accepted after it has been used.
- Sorry, used products cannot be credited back. By wearing the product the first time, our refund policy is voided.
- The product is subject to final inspection before your return is processed.
The Returns Process
- We will immediately exchange any defective or wrong product shipped by accident and cover shipping expenses in that specific case.
- Customer is fully responsible for returning the item and its safe arrival to our return address.
- You must send your returned package via courier at your own expense to China and provide us with a tracking number for an exchange or refund to be issued.
- In cases of return/exchange, we cannot offer to pay the return fees or shipping fees for a new bag being exchanged, as we lose the initial cost of shipping to you.
⚠️ Important Return Instruction – READ FIRST!
- You must contact us before returning any items in order to receive a refund or replacement.
- We will instruct you where to return your items. Do not return to sender.
- You need a return address and RMA # from our returns department; our shipping forwarders will not accept returns or exchanges without these.
Return Address:
RM 03, 24/F, Ho King Comm Ctr, 2‑16 Fayuen Street, Mongkok, Hong Kong